Key responsibilities: ​​

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IT Infrastructure Management

• Oversee the management and maintenance of our IT infrastructure, including servers, network equipment, and workstations.
   

• Ensure the availability, security, and performance of our systems, implementing necessary upgrades and improvements as required.
   

• Monitor system backups and disaster recovery processes to ensure business continuity.

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Help Desk support and trouble shooting.

• Serve as the primary point of contact for IT support requests from employees, addressing and resolving issues in a timely manner.
   

• Trouble shoot hardware, software, and network problems, providing technical expertise and guidance to users.
   

• Collaborate with external suppliers and service providers to resolve complex technical issues.

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Systems Integration and Optimisation

• Identify opportunities to optimise and streamline business processes through effective use of IT systems.
   

• Collaborate with cross functional teams to identify and implement system integrations and enhancements.
   

• Stay up to date with emerging technologies and assess their potential benefits and applicability to our organisation.

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Data management and security

• Over see data management activities, including data base administration, data backups, data integrity checks.
   

• Implement and enforce security protocols and best practices to protect sensitive company and customer data.
   

• Conduct periodic security audits and assessments to identify and address vulnerabilities.

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IT Management

• Lead and manage IT projects, from planning and resource allocation to implementation and evaluation.
   

• Collaborate with stakeholders to define project requirements, deliverables, and timelines.
   

• Ensure projects are completed on time, within budget, and meet quality standards.
  
   

Our ideal person: 

As you work alongside your colleagues here at Flanagan’s we are looking for you to be positive, resourceful, dedicated, honest and caring. Your IT knowledge and experience will include the following:
 

Qualifications and skills

• Bachelor’s degree in computer science, Information technology, or a related field.

• Proven experience as an IT manager in a similar IT leadership role within a distribution or logistics environment.

• Strong knowledge of IT infrastructure including networks, servers, storage, and cloud technologies.

• Proficiency in troubleshooting hardware, software, and network issues.

• Experience with ERP systems, warehouse management systems and inventory management software.

• Familiarity with industry specific applications for flooring industry would be advantageous.

• Strong project management skills with the ability to prioritise and manage multiple tasks simultaneously.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.

• Proactive problem-solving abilities and a customer-focused mindset.

• Knowledge of data management and security best practices.

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