CUSTOMER SERVICE AND SALES ROLE
We are looking or an enthusiastic individual who thrives on communicating with customers to join our team in Saintfield.
Key responsibilities:
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Working within our sales team you will manage inbound and out bound telephone calls, offering first class customer service.
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Accurately process customer's orders on our in house computer system and respond to queries quickly and efficiently.
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Check stock and process orders for our on the road sales representatives.
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Liaise with our Scottish site and monitor stock between sites.
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Provide product advice on our wide range of flooring products.
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Work with our Operations team to ensure prompt deliveries to our customers.
Essential Skills:
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Excellent verbal and written communication skills.
-
Naturally upbeat and positive personality.
-
Ability to think quickly when responding to customer needs.
Key responsibilities:
-
Working within our sales team you will manage inbound and out bound telephone calls, offering first class customer service.
-
Accurately process customer's orders on our in house computer system and respond to queries quickly and efficiently.
-
Check stock and process orders for our on the road sales representatives.
-
Liaise with our Scottish site and monitor stock between sites.
-
Provide product advice on our wide range of flooring products.
-
Work with our Operations team to ensure prompt deliveries to our customers.
Essential Skills:
-
Excellent verbal and written communication skills.
-
Naturally upbeat and positive personality.
-
Ability to think quickly when responding to customer needs.
Hours of work: 9.00 am - 5.15 pm Monday to Friday
Sales and customer service staff are required to work one week of early shifts (8.30 am) on a rota basis.
We offer a competitive salary depending on experience, company pension scheme, free on site parking.
Hours of work: 9.00 am - 5.15 pm Monday to Friday
Sales and customer service staff are required to work one week of early shifts (8.30 am) on a rota basis.
We offer a competitive salary depending on experience, company pension scheme, free on site parking.