Key responsibilities: ​​

• Working within our sales team you will manage inbound and out bound telephone calls, offering first class customer service. 

• Accurately process customer's orders on our in house computer system and respond to queries quickly and efficiently. 

• Check stock and process orders for our on the road sales representatives. 

• Liaise with our Scottish site and monitor stock between sites. 

• Provide product advice on our wide range of flooring products. 

• Work with our Operations team to ensure prompt deliveries to our customers. 

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Essential Skills: 

• Excellent verbal and written communication skills.

• Naturally upbeat and positive personality.

• Ability to think quickly when responding to customer needs.