CUSTOMER SERVICE AND SALES ROLE

We are looking or an enthusiastic individual who thrives on communicating with customers to join our team in Saintfield. 

Key responsibilities: ​​

  • Working within our sales team you will manage inbound and out bound telephone calls, offering first class customer service. 

  • Accurately process customer's orders on our in house computer system and respond to queries quickly and efficiently. 

  • Check stock and process orders for our on the road sales representatives. 

  • Liaise with our Scottish site and monitor stock between sites. 

  • Provide product advice on our wide range of flooring products. 

  • Work with our Operations team to ensure prompt deliveries to our customers. 

Essential Skills: 

  • Excellent verbal and written communication skills.

  • Naturally upbeat and positive personality.

  • Ability to think quickly when responding to customer needs.

Key responsibilities: ​​

  • Working within our sales team you will manage inbound and out bound telephone calls, offering first class customer service. 

  • Accurately process customer's orders on our in house computer system and respond to queries quickly and efficiently. 

  • Check stock and process orders for our on the road sales representatives. 

  • Liaise with our Scottish site and monitor stock between sites. 

  • Provide product advice on our wide range of flooring products. 

  • Work with our Operations team to ensure prompt deliveries to our customers. 

Essential Skills: 

  • Excellent verbal and written communication skills.

  • Naturally upbeat and positive personality.

  • Ability to think quickly when responding to customer needs.

Hours of work: 9.00 am - 5.15 pm Monday to Friday

Sales and customer service staff are required to work one week of early shifts (8.30 am) on a rota basis. 

We offer a competitive salary depending on experience, company pension scheme, free on site parking. 

Hours of work: 9.00 am - 5.15 pm Monday to Friday

Sales and customer service staff are required to work one week of early shifts (8.30 am) on a rota basis. 

We offer a competitive salary depending on experience, company pension scheme, free on site parking.